Telescope publishes its warranty as a scanned image. That is fine for a homeowner and useless for a specifier, who needs to search it, quote it into a submittal, and know before ordering which components are excluded. We have transcribed it in full below, component by component, from Telescope's own 2026 Contract Catalog. The material and finish test data on this page comes from the same source.

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Which material families does Telescope offer, and what is each actually for?

Telescope has served the hospitality and contract furnishings market for more than 40 years. Four material families run through the line, and they are not interchangeable — the warranty, the care route and the failure mode differ for each.

Material	What it is	Where it earns its place	What it will not tolerate
Marine Grade Polymer (MGP)	Solid resin with zero porosity, made from FDA-approved resins, containing over 30% recycled resin. Colour pigment runs all the way through the material.	Poolside, food service, and anywhere cleaning is frequent and unsupervised. It will not absorb water, resists most chemicals, and a scratch is less visible because the colour is not a surface layer.	Fading, staining and scratching of the surface are not covered by warranty, though rot, cracking, splintering and decay are.
Powder-coated aluminium	Aluminium frames finished with a super-durable powder coat meeting or exceeding AAMA 2604 (see the test data below).	General contract seating and dining where a wide finish palette matters.	Abrasion is excluded — including abrasion from stacking chairs against each other. Salt water and salt air can blister the finish through oxidisation, and that blistering is excluded.
Cast aluminium	Heavier cast frames.	Wind-exposed terraces and rooftops where a light frame moves.	Same finish exclusions as powder-coated aluminium.
Wicker and resin weave	Woven seating over a frame.	Lounge settings that need a softer visual than metal.	Confirm the frame warranty marker separately from the weave.

One material rule worth carrying into a specification: rusting of any steel or stainless steel component is excluded from Telescope's warranty entirely. If a project is coastal, that exclusion — not the frame term — is usually the one that decides the selection.

What is AAMA 2604, and what did the finish actually have to pass?

AAMA 2604 is an architectural finish specification whose criteria and testing requirements are set by the FGIA (Fenestration & Glazing Industry Alliance), formerly the American Architectural Manufacturers Association. Telescope states its super-durable powder coat finishes meet and exceed that specification, having been required to pass over 20 AAMA certification tests, and gives at least five times the weathering performance of a standard polyester powder coat.

Test	Telescope's stated result	Why a specifier cares
Humidity resistance	3,000 hours	Indoor pool decks, spas, and humid coastal climates.
Salt spray resistance	3,000 hours	Oceanfront exposure. Note this is the finish test — salt-air blistering is still a warranty exclusion.
South Florida exposure	5 years	The industry's hardest real-world UV and humidity test.
Colour retention	Delta E under 5	Whether chairs bought in year three will still match chairs bought in year one — the question that actually matters on a phased property.

These are manufacturer-stated results for the applicable finishes, not a promise about every item in the line. Confirm the finish on the selected collection before writing them into a submittal.

What finishes and fabrics can you actually choose?

Telescope publishes eight standard MGP frame finishes and 79 commercial-grade outdoor sling fabrics. The finishes are:

Code	Finish	Code	Finish
PY0	Warm Grey	P40	Beachwood
P50	Snow	P30	Classic Graphite
P60	Desert	PF0	Storm
P10	Kona	P70	Black

Sling seating uses high-tenacity yarns and is offered in plain sling, mesh padded sling and acrylic padded sling. Slings are designed to be replaceable — which is the single most useful fact on this page for a property that intends to keep its furniture for a decade. Cushion programmes, strap colours and Adirondack collections are configured separately; MGP frames carry stainless steel hardware and are built without pinch points.

How do the contract warranty markers work?

This is the part specifiers most often get wrong. Telescope's frame warranty is not one number — it is a marker printed against each item in the catalog, and the marker gives two figures: residential years, then contract years.

Marker	Residential use	Contract use
15 / 5	15 years	5 years
15 / 3	15 years	3 years
15 / 1	15 years	1 year
No marker at all	1 year	No frame warranty whatsoever

"Contract use" is defined broadly: any rental, business, commercial, institutional or other non-residential use. A short-term rental property is contract use. So is a clubhouse. Telescope also states plainly that furniture used in a contract setting is not warranted at all unless it is specifically designated for contract or commercial use in the catalog — so an unmarked item placed in a hotel carries no frame coverage, not a reduced one.

Marine Grade Polymer and Rustic Polymer components are warranted against rot, cracking, splintering and decay for whichever frame period applies above.

What is the warranty on everything that is not the frame?

The frame and powder-coat warranties explicitly do not cover table tops, umbrellas, umbrella bases, wood furniture, cushions, slings, straps or folding aluminium furniture. Those components have their own terms:

Component	Term	Conditions worth knowing
Powder-coat finish	3 years against peeling, cracking or blistering	Abrasion is excluded, including abrasion caused by stacking furniture against other furniture or scraping against other surfaces.
Non-glass table tops	3 years against manufacturing defects	Fading or staining of the table surface is excluded. Tables must not be stored upside down — a genuine off-season maintenance instruction that voids coverage.
Vinyl straps	3 years against breakage and gross discolouration	Replacement straps are provided, labour is not included. Budget the labour line on a strap-seating property.
Umbrella frames and bases	3/3 or 1/1 by catalog marker	Steel bases will rust if the finish is scratched through to the metal, and that rust is not covered.
Umbrella covers and fabric	1 year
Wood furniture, cushions, slings, folding aluminium	1 year against manufacturing defects	Cushion compression and sling stretching are excluded as normal use.
Fire table burner and control panel	1 year	Warranted by the burner manufacturer; the full terms are in the user manual packed with the burner unit.
Telescope furniture covers	1 year	Covers not made by Telescope can damage the furniture's surface finish, and that damage is excluded.

What voids the warranty?

Two conditions matter more than the rest, and both are operational rather than technical.

Routine maintenance is a condition of coverage. Telescope states the warranty is void unless routine maintenance is performed — tightening screws and bolts, regular care and cleaning. On a property, that means the warranty depends on the housekeeping schedule, so it belongs in the operations handover, not only in the purchase file.

Freeze and ice damage is excluded. Furniture stored outside or in cold storage should be drained of any water; if water is allowed to freeze inside the furniture it can damage the tubing. For any property that winterises, this is the clause that decides whether a claim succeeds.

Also excluded: natural weathering of wood finishes, breakage of glass, fading, staining and mildewing of fabrics, slings and strapping, compression of cushion fillings, stretching of slings, and rusting of umbrella or pedestal bases. Coverage does not extend to acts of God, accident, neglect, improper shipping or handling, or unreasonable or abusive use.

Warranties run to the original purchaser from authorised dealers only and are not transferable — relevant when a property changes hands mid-term. Remedy is repair, replacement or substitution at Telescope's sole discretion, and warranty service does not extend the warranty period.

How should a project team actually select from this line?

Work in this order, because each answer constrains the next.

1. Name the use setting first. If it is anything other than a private residence it is contract use, and an unmarked item is out of consideration.
2. Then the exposure. Coastal removes steel and stainless components from the list. Freeze-thaw makes the drainage instruction a maintenance commitment, not a footnote.
3. Then the cleaning regime. Where cleaning is frequent and done by staff who will not read a care card, MGP is the forgiving choice.
4. Then the finish and fabric, from the eight frame finishes and 79 sling fabrics — and record the selections in the project file, because replacement slings years later depend on knowing them.
5. Confirm the marker on the exact item before it goes into a submittal. Two chairs in the same collection can carry different markers.

Send the property type, exposure, quantities and target date to operations@uptownsebastian.com or call 833-566-6526, and we will confirm the marker and component terms for the exact items before you specify them. The controlling source remains the official Telescope warranty and the 2026 Contract Catalog.

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